Why Buy From Us
The Zen Defense. was established when a frightening personal experience demonstrated up close and personal the need for self-defense and home security products. With all the crime happening across the country we envisioned establishing a valuable resource for consumers to gain access to products and information that could help with the two biggest security problems Americans face today-personal protection and home security.
We do that by providing a variety of home protection and nonlethal self-defense products at extremely competitive prices in a safe shopping environment that is protected in a variety of ways to assure your personal privacy is honored. Our business is founded on integrity and performance to hold the highest standards of ethics and deliver on our promises.
Our products are just part of what we offer. Information is critical to both your personal protection and your home security. Our blog, with daily postings, and our published articles, offer insights into trends, products and security concerns of everyone.
We back all this up with an unconditional money back guarantee. We put our money where our mouth is. We work hard to gain your trust. We do this by establishing high values for our performance and strive to excel at everything we do. You expect no less from us and we deliver.
We succeed in delivering a superior customer experience due to our commitment to customer service, our vast security knowledge, and our superior manufacturing relationships, both stateside and abroad.
Free Returns
We want you to love the gear you buy. Return it for free in exchange for store credit.
- To receive a full refund, products must be returned in new, store-bought condition.
- All clearance sales are final. We cannot accept returns on clearance, open box or customized items.
Low Price Guarantee
We pride ourselves in offering the best pricing possible on our products. If you find an authorized retailer with an item advertised at a lower price than us, we will be happy to match them.
- To inquire about price matching, contact our customer relations team.
100% Satisfaction
Providing the ultimate customer experience is our No. 1 priority. For more than a decade, TacticalGear.com has been setting the standard in delivering outstanding service to each and every customer who visits our website. When you contact us with questions, you're reaching a dedicated in-house customer relations team member who will personally make sure you're taken care of. Don't hesitate to contact us if you have any questions or need assistance.